Warranty Policy
Every UNITEK product is built to last. We stand behind our products with a comprehensive manufacturer's warranty.
All UNITEK products purchased from our official store come with a 2-year manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects and hardware failures under normal use conditions.
Keep your invoice or receipt — it is required to validate your warranty claim.
Coverage Details
What your warranty does and does not cover.
- Manufacturing defects in materials or workmanship
- Hardware failures under normal use
- Electrical component malfunctions
- Connector or port failures not caused by misuse
- Display or indicator light failures
- Physical damage (drops, cracks, bent pins)
- Water or liquid damage
- Damage from unauthorized repairs or modifications
- Normal wear and tear
- Damage from improper use or incompatible devices
- Lost or stolen products
How to Claim Warranty
Follow these steps to submit a warranty claim.
Warranty Verification
Keep your proof of purchase safe.
Your warranty is tied to your purchase invoice. Always keep a copy of your invoice or receipt — digital or physical — as it is required to validate any warranty claim.
- Warranty is non-transferable — it applies to the original purchaser only
- Products purchased from unauthorized resellers may not qualify
- Warranty void if product serial number is tampered with or removed
Service Centers
Authorized service locations across Pakistan.
| City | Service Center | Contact |
|---|---|---|
| Karachi | UNITEK Service Center, Saddar | 021-XXXXXXXX |
| Lahore | UNITEK Service Center, Gulberg | 042-XXXXXXXX |
| Islamabad | UNITEK Service Center, Blue Area | 051-XXXXXXXX |
For cities not listed above, postal warranty service is available. Contact us for details.
For warranty queries, contact us at warranty@unitek.pk or via WhatsApp. Our warranty team is available Monday–Saturday, 10 AM – 6 PM PKT.